1.Shipping Methods We Offer:
DHL, DPD, FedEx, TNT, UPS, etc.
All dresses will be shipped via express. Normally you will receive your order in 3-7 days after it was shipped.
We ship to all countries in the world. If you can not find your country when you check out, please contact us.
Delivery Time = Tailoring Time + Shipping Time
For standard delivery, you will receive your dress in 15 to 20 days after payment.
For some styles with complicate structure, beading and hand work, it may take few more days for processing.
3. Order Tracking:
Once your dress is shipped out, you will receive an email with express company, tracking number and estimated arrive date. You can track the parcel in express company's website.
4. Shipping Address:
We apologize that military addresses (APO, FPO) cannot be delivered by normal express, we can only ship to military addresses by EMS, which will take around 15 to 30 days to arrive.
And it is very easy to lose parcels if we ship dresses out to P.O. Boxes address, and it also takes more time to arrive.
Therefore, we strongly recommend you to leave a specific street address when you place the order.
Attention: Customers from Brazil should leave us a message to provide us your 11-digit CPF as your custom needs it.
5. Additional Fees
Over 99% of orders will not be charged for additional fees, but in some cases, there will be VAT (Value Added Tax), other taxes, customs duties and/or fees levied by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient. Unfortunately, we cannot estimate what the charges may be since customs and taxation policies vary widely from country to country. For further details, please contact your destination local customs office or visit their official website. In some cases, customs clearance procedures are required; under these circumstances, delays may occur, which will affect our original delivery estimation time.
We will mark the package in low value, but we can't promise no sales tax.